Help Desk & Ticketing System

Free Type

Free Type BTN
  • 📖 Open Source
  • 🎁 Free Tool
  •  🔓 Freemium Tool
Info

Help Desk software and Ticketing System are solutions that help you manage your customer support and improve customer experience using ticket categorization, task prioritization, ticket routing, notifications, ticket status management, and more.

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HelpDesk

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedback, and surveys.
  🕓 Free to Try
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osTicket

osTicket is an open-source help desk management solution that seamlessly integrates inquiries created via email, phone, and web-based forms into a simple, easy-to-use multi-user web interface.
🎁 Free Tool   🕓 Free to Try 📖 Open Source
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LiveAgent

LiveAgent is a fully-featured help desk and live-chat software that helps SMBs personalize their customer interactions by providing an all-in-one help desk solution.
 🔓 Freemium Tool   🕓 Free to Try
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📖 Open Source: free and open-source software (FOSS), the ultimate free solution, is often completely free, but some exceptions are offered as a freemium.

🎁 Free Tool: FOSS or Freeware software, including Proprietary solutions, offered for free in its full version with all features and no limitations. Naturally, many tools in this category are also open-sourced.

🔓 Freemium Tool: a free version of paid software or app, offered with some limitations (limited features, limited support, limited usage, etc.). In many cases, the free plan can be enough for you.

🕓 Free to Try: a free trial lets you experience the product briefly before buying. Since it’s not a classic free solution, you won’t find many such items in the directory. The ones we did add are highly recommended.

🎯 Free Micro Tool: a free simple tool that performs a basic and specific task. Those tools come to solve a particular problem and don’t include too many options and features.

📚 Free Resource: a variety of helpful free stuff we find online, such as free courses, all kinds of templates, graphic assets, video and audio assets, eBooks, audiobooks, themes, or anything else free and useful.

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