LiveAgent

LiveAgent is a fully-featured help desk and live-chat software that helps SMBs personalize their customer interactions by providing an all-in-one help desk solution.

More Details

LiveAgent offers a live chat application, ticket management, online self-service portals, and change and license management, all as either in-suite or standalone applications.

The platform comes with over 195+ integrations to help you streamline all communication channels and manage them from a single shared company inbox.

LiveAgent offers both a free plan (see details on our highlights) and a free 14-day trial. No credit card required.

Mr. Free Tools' Freemium Score

Features

80%

Usage

75%

Support

90%

Uniqueness

80%

Solution

85%

Total Score

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Tool ID

🔓 Freemium Tool
🕓 Free to Try

Android, iOS, Plugin, Web-based
No Ads
Signup Required
No Credit Card Required
Use in: BigCommerce, Blogger, Drupal, Joomla, Magento, N/A, OpenCart, PrestaShop, Shopify, Webflow, Weebly, Wix, WooCommerce, WordPress

Free Features Highlights

Customer Portal
Contact forms
Slack notifications
Customer forum
Custom ticket fields
Internal tickets
Ticket satisfaction survey
Custom ticket filters
Agent notes to tickets
Real-time dashboards

Limitations Highlights

7 Days ticket history
E-mail Ticketing: 1 Email address
Live chat: 1 Chat Button
Call center support: 1 Phone number
Feedback management
Business hours
Departments
Basic Reports
Limited integrations

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