Favicon HelpDesk
HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedback, and surveys.

More Details

The HelpDesk platform provides several useful features for users, including tagging, private notes, assigning tickets to specific agents, data protection, information sharing, collaboration, and ratings. It also allows adding a chat widget to your website and filtering tickets based on agents, dates, ratings, and more.

With HelpDesk, you can easily automate customer communication using statuses and canned responses. It allows you to assign tickets, add private notes and custom comments, and collaborate with your team members using agent groups.

The platform also provides email notifications, SPAM filters, customer conversation history, client details, and ticket ratings to help you deliver personalized customer service.

HelpDesk offers 14 days trial free of charge. During your free trial, you’ll have access to all the β€œTeam” features, and you can add as many agents as you want.

Related Tools

osTicket

osTicket is an open-source help desk management solution that seamlessly integrates inquiries created via email, phone, and web-based forms into a simple, easy-to-use multi-user web interface.

LiveAgent

LiveAgent is a fully-featured help desk and live-chat software that helps SMBs personalize their customer interactions by providing an all-in-one help desk solution.

SupportCandy Helpdesk

SupportCandy: Helpdesk & Support Ticket System is a WordPress plugin that helps manage customer support directly from your WordPress website.

Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint.

    Tool ID

    2
    β€Šβ€ŠπŸ•“ Free to Try

    Subscribe
    To Our Newsletter
    Get the Newest Free Tools in Your Inbox!
    πŸ‘ Once per month. No spam.
    JUST ONE
    CLICK
    And You Can Support a Good Cause for Free!

    Mr. Free Tools is a free & open project developed to help people reach their full potential and create more equal opportunities by highlighting free solutions. Support the cause and share an amazing resource with your followers!

    Help Spread the Word