Freshdesk is cloud-based helpdesk software that offers robust solutions for customer service.

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Freshdesk is a web-based customer service software that lets businesses of all sizes deliver excellent customer support.

Freshdesk converts inquiries coming in via email, web, chat, phone, and social into tickets and unifies ticket resolution across channels. Plus, Freshdesk allows you to automate workflows, manage SLAs, provide self-service, and measure metrics so that you can stay on top of all things customer support. Freshdesk also offers features like predictive support capabilities, AI-powered support chatbots, and field service management.

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