Home » Tools » Sales & Customer Service » Help Desk & Ticketing System » freshdesk

freshdesk

Freshdesk is cloud-based helpdesk software that offers robust solutions for customer service.

More Details

Freshdesk is a web-based customer service software that lets businesses of all sizes deliver excellent customer support.

Freshdesk converts inquiries coming in via email, web, chat, phone, and social into tickets and unifies ticket resolution across channels. Plus, Freshdesk allows you to automate workflows, manage SLAs, provide self-service, and measure metrics so that you can stay on top of all things customer support. Freshdesk also offers features like predictive support capabilities, AI-powered support chatbots, and field service management.

Related Tools

osTicket

osTicket is an open-source help desk management solution that seamlessly integrates inquiries created via email, phone, and web-based forms into a simple, easy-to-use multi-user web interface.

LiveAgent

LiveAgent is a fully-featured help desk and live-chat software that helps SMBs personalize their customer interactions by providing an all-in-one help desk solution.

SupportCandy Helpdesk

SupportCandy: Helpdesk & Support Ticket System is a WordPress plugin that helps manage customer support directly from your WordPress website.

Tool ID

Free to Try, Freemium Tool
Android, iOS, Web-based
No Ads
Signup Required
No Credit Card Required
Use in: N/A

Free & Open Service

All the services and activities on this website are completely free and open to guests: no subscription, email address, or any other personal details needed.

Free Digital World

Mr. Free Tools is your ultimate guide to a free digital world. Follow us on social media to get updates on new free tools and other cool and useful content.