Sales & Customer Service

Editor's Choice
  • 🏆 Editor's Choice

Free Type

Free Type BTN
  • 📖 Open Source
  • 🎁 Free Tool
  •  🔓 Freemium Tool
  •   🕓 Free to Try
Info

This main category features dozens of subcategories, including Call Tracking, Chatbot & Live Chat, Contact Center, Conversation Intelligence, CRM, Help Desk & Ticketing System, Point of Sale (POS), Subscription Management, and much more!
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3

Lago

Lago is open-source software that offers a self-hosted, scalable, and modular architecture for metering and usage-based billing and can be used as an alternative to Chargebee, Recurly, or Stripe Billing.
📖 Open Source  🔓 Freemium Tool
2

HelpDesk

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedback, and surveys.
  🕓 Free to Try
6

Magestore POS

Magestore POS is an open-source Point of Sale (POS) for Magento. You can add a Magento-native POS system to your physical stores and create and manage orders quickly for better customer service.
📖 Open Source 🎁 Free Tool
1

Pamela for Skype

Pamela for Skype is an easy-to-use conference call manager for Skype that allows audio and video recording, adding call notes, auto chat replies, birthday notifications, and more.
 🔓 Freemium Tool
6

Asterisk

Asterisk is an open-source framework for building communications applications that turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers, and other custom solutions.
📖 Open Source 🎁 Free Tool
3

Linphone

Linphone is an open-source voice-over IP softphone, SIP client, and service. It may be used for direct audio and video calls through any VoIP Softswitch or IP-PBX.
📖 Open Source 🎁 Free Tool
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📖 Open Source: free and open-source software (FOSS), the ultimate free solution, is often completely free, but some exceptions are offered as a freemium.

🎁 Free Tool: FOSS or Freeware software, including Proprietary solutions, offered for free in its full version with all features and no limitations. Naturally, many tools in this category are also open-sourced.

🔓 Freemium Tool: a free version of paid software or app, offered with some limitations (limited features, limited support, limited usage, etc.). In many cases, the free plan can be enough for you.

🕓 Free to Try: a free trial lets you experience the product briefly before buying. Since it’s not a classic free solution, you won’t find many such items in the directory. The ones we did add are highly recommended.

🎯 Free Micro Tool: a free simple tool that performs a basic and specific task. Those tools come to solve a particular problem and don’t include too many options and features.

📚 Free Resource: a variety of helpful free stuff we find online, such as free courses, all kinds of templates, graphic assets, video and audio assets, eBooks, audiobooks, themes, or anything else free and useful.

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