osTicket

osTicket is an open-source help desk management solution that seamlessly integrates inquiries created via email, phone, and web-based forms into a simple, easy-to-use multi-user web interface.

More Details

osTicket is open-source software that you can download and install on your server for free (for advanced users). See on GitHub.

Their cloud-hosted solution that doesn’t require installation starts at $9 for an agent a month. It includes a 30-day free trial. No credit card is required.

Related Tools

HelpDesk

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedback, and surveys.

LiveAgent

LiveAgent is a fully-featured help desk and live-chat software that helps SMBs personalize their customer interactions by providing an all-in-one help desk solution.

SupportCandy Helpdesk

SupportCandy: Helpdesk & Support Ticket System is a WordPress plugin that helps manage customer support directly from your WordPress website.

Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint.

Tool ID

🎁 Free Tool
🕓 Free to Try
📖 Open Source

Web-based
No Ads
No Signup Required
No Credit Card Required
Use in: N/A