Tidio

Tidio is a live chat, chatbot, and ticketing system solution offering multiple communication channels in one place. Your visitors can write to you through live chat, messenger, or email. Keep everything in one place and respond faster than ever before.

More Details

Tidio is a customer experience platform that provides excellent customer service and turns passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple yet strong helpdesk solution for your team.

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Tool ID

🔓 Freemium Tool

Plugin
No Ads
No Signup Required
No Credit Card Required
Use in: Shopify, WordPress

Free Features Highlights

Unlimited tickets (assign, prioritize, and solve customer problems with a built-in ticketing system)
Messenger, Instagram, and email integration
Basic analytics
Multiple integrations (Google Analytics, Klavyio, Mailchimp, etc.)
Canned responses
Multilanguage
Automated satisfaction survey
AI Reply Assistant
Visual Chatbot builder
Sales chatbots templates
FAQ chatbots templates

Limitations Highlights

Live chat conversations: 50 / month
100 Chatbot triggers
3 Seats included (maximum number of support agents who can work at any given time)

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