Sales &
Customer Service

Freshsales is a cloud-based salesforce automation software that helps businesses manage leads, customer engagement, client relationships, and more through a unified platform.

TeamViewer is a remote desktop software that allows for desktop sharing, remote control, online meetings, and file transfer. It’s a comprehensive and secure PC access application highly recommended for IT Managers.

Kill Bill is a leading open-source subscription billing & payments platform. It helps you scale your billing and payment infrastructure and to grow your business using access to real-time analytics and financial reports.

Monica is an open-source personal CRM that allows you to organize and record your interactions with friends and family and help you keep track of everything important.

Tendenci is an Open Source Association Management Software and All-In-One Membership Management solution for nonprofit organizations and cause-related that comes with events management, forum, job board, fundraising, and more.

Capsule is an easy-to-use CRM for businesses to manage contacts, build relationships, make more sales, and be more organized. It offers advanced collaboration and task management features and is available as a cloud platform and mobile app.

Customer Service 101: The Ultimate Guide is an article from HubSpot that includes a customer support strategy & planning template and teaches you how to keep your customers happy and help your company grow better.

ICP (Ideal Customer Profile) analysis is a tool that allows you to analyze your ideal customer profile by simply uploading a list of your existing clients (the list will be automatically deleted after the analysis).

Linphone is an open-source voice-over IP softphone, SIP client, and service. It may be used for direct audio and video calls through any VoIP Softswitch or IP-PBX.

Customer Service Fundamentals is a course from Coursera instructed by Keith Gibson that will help you build the knowledge and develop the skills needed to be a successful customer service specialist.

Sales University by Bant.io is a comprehensive resource that can help you increase your revenue and profits by mastering cold B2B outreach and transforming your organization using tried and tested methods.

Admidio is open-source online membership management optimized for associations, groups, and organizations, including user management, access control, event creation, and more.