Freshmarketer pricing

Boost conversions and revenue with AI-powered Marketing Automation

Products

Freshmarketer

Free

Perfect for getting started and trying out the marketing platform

$0

/month, with 100 marketing contacts, billed annually

Sign up

Includes

  • Reach upto 500 monthly email sends

  • Contact and list management

  • Basic segmentation

  • Web tracking & forms

  • Email marketing campaigns

  • Social media campaigns

  • Activity timeline

  • Marketplace integrations

  • Live chat

  • 24x5 Support

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Enterprise

Ideal for emerging and established businesses that require multichannel engagement & personalization

$15

/month, with 500 marketing contacts, billed annually

Sign up

Everything in Free, plus

  • Up to 20x monthly email sends

  • WhatsApp, SMS/MMS marketing

  • Freddy AI

  • Transactional emails

  • Facebook & Instagram custom audience

  • Advanced segmentation

  • Automated customer journeys

  • Landing pages

  • Conversion & revenue attribution

  • Advanced webhooks

  • Send Time Optimisation(STO) by Freddy AI

  • Custom reports and dashboards

  • Custom roles and permissions

  • Dedicated account manager

  • 500 bot sessions & 1 messaging agent

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All the features you need to grow your business

  • ○ Advanced segmentation
  • ○ AI-powered campaign generation
  • ○ Personalized product recommendations
  • ○ Drag and drop journey builder
  • ○ 360° customer view
  • ○ Landing page builder
  • ○ Pre-built templates with built-in best practices
  • ○ Real-time event based triggers
  • ○ Conversational marketing and support
  • ○ Built in compliance and deliverability
  • ○ Conversion Rate Optimization (CRO)
  • ○ 100+ marketplace apps

Supercharge Freshmarketer with add-ons

Marketing Contacts

Purchase additional contact records to expand your marketing outreach.

Conversion Rate Optimization

Understand how visitors interact with your website and enhance it to boost conversions.

Dedicated IP Address

Helps you maintain high email deliverability and complete control over your IP's reputation.

Freshbots

Buy additional Freshbots session packs to engage with customers across channels seamlessly.

Messaging Agent

Manage chat conversations across channels—Chatbots, SMS, & WhatsApp—in one place.

Why customers love Freshmarketer

We started using Freshmarketer for our email newsletter, and we saw the open rates increase from 19% to 46% and the click rates increase from 1.6% to 5%. This led to an increase in our website traffic and eventually attributed to a 5% increase in revenue.

Mathew K. SamuelCEO, Global Marketing Head, NatXtra
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Bring everything together in one complete CRM solution with a single source of truth for each customer’s journey. Share context, customize communications, and drive revenue together.

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Frequently asked questions

What are Marketing contacts?

Marketing contacts are individuals or entities from your contact list targeted in marketing campaigns, including email, WhatsApp, or SMS. You have 100 marketing contacts as a part of the free plan and 500 marketing contacts available as a part of the Enterprise plan.

How can I purchase additional Marketing contacts?

You can purchase additional marketing contacts beyond the 500 free contacts included in the Enterprise plan through the Marketing contacts add-on.

How does the 21-day free trial work?

When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

Is my data safe?

At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.

What types of payment do you accept?

1. Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).

2. We accept check payments in USD currency and this applies only for US and Canada customers.

What is a bot session?

A bot session is any unique interaction between an end-user and a bot. On chat, all end-users to bot interactions in a day are counted as 1 bot session and lasts for a maximum of 24 hours. Only customer-facing AI bot features consume bot sessions while agent-facing AI features and bots don’t consume bot sessions.

How can I buy additional bot sessions? What’s the validity of the sessions?

You can purchase an unlimited number of bot sessions using the Freshbots add-on. The validity of bot sessions aligns with your payment cycle. For example: If you choose to pay quarterly, your bot sessions will also expire quarterly.

Have any other questions?

If you have questions about Freshmarketer or the signup process, please email us at crm-support@freshworks.com and we will be glad to answer all your questions.